1.1 Scope of application. Welcome to SHEIN.com. These Terms and Conditions (the "Agreement" or the "Site" , which includes local versions of the Site, such as shein.com.mx, m.shein.com/mx, or any replacement of said website), any mobile application (the "Applications" ), and any other written, electronic or oral communication with SHEIN and its affiliated entities, or any websites, pages, features or content owned or operated by us that are linked to this Agreement (collectively, including the Site and Applications, the "Services" ). Fashion Choice Pte. Ltd. (12 MARINA BOULEVARD, #15-01, MARINA BAY FINANCIAL CENTRE SINGAPORE 018982, phone number (65) 60112300 ) is the company that uses the Site and the Application to sell you products, (where applicable, the "Company" , "SHEIN" , "we" and "our" shall refer to Fashion Choice Pte. Ltd. or its affiliates and "you" or "your" shall refer to the user of the Services. You may also purchase products on the Site or the Application from third-party sellers that sell through the SHEIN MX online marketplace; with respect to these products, Moda Sinfonía, S. de R.L. de C.V. (Av. Ejército Nacional Mexicano 769 Torre B Piso 4, Col. Granada, Alc. Miguel Hidalgo, C.P. 11520, Mexico City 8141612482) is the company that operates the Site and the Application where such third parties market their own products.

For purposes of processing payments related to transactions carried out through the Site or the Applications, Moneda de Moda México, S. de R.L. de C.V., together with authorized third parties, act as authorized payment processors for SHEIN and its affiliates in Mexico, in accordance with applicable regulations.

There are other websites that use the SHEIN brand and are operated by the Company's affiliated entities ( "Other SHEIN Sites" ). There may be Terms and Conditions related to the Other SHEIN Sites that apply to you, should you access such sites.

By accessing or using the Services in any way including, but not limited to, visiting or browsing the Site, downloading the mobile applications, registering an account or contributing content or other materials to the Site, on or through the Applications, you expressly understand, acknowledge and agree that you have read and understood the Terms and Conditions and that you agree to be bound by the Terms and Conditions detailed on the Site.

You may use the Services only if you agree to comply with all applicable laws and these Terms and Conditions. If you reside in a particular country, but order products that must be shipped to another country, you may be redirected to the local Site for that country, which may be Another SHEIN Site. You will be subject to the Terms and Conditions of said local Site.

Additionally, you may read our Cookies and Privacy Policy to obtain more information about how we collect, store and protect your information when using the Services. Our Cookies and Privacy Policy is incorporated herein by reference, as if expressly set forth in this document.

1.2 Updating the Terms and Conditions. We reserve the right to modify the Terms and Conditions, including the Cookies and Privacy Policy, at any time and at our sole discretion. By continuing to use the Services after such changes have been made (regardless of whether we send a notification giving notice of such modifications), you agree to be bound by any modification made to said policy and/or the linked policies/agreements, including but not limited to the Cookies and Privacy Policy. It is your responsibility to review this policy and/or the linked policies/agreements from time to time, to verify such modifications.

1.3 Acceptance of the Terms and Conditions. To make purchases with us, you must be at least 16 years of age. Any access, browsing or use of the Services indicates your acceptance of all Terms and Conditions of this Agreement. If you do not agree with any section of the Terms and Conditions, you must immediately discontinue access or use of the Services. Please read this Agreement carefully before continuing.

If you have any questions about these Terms and Conditions or our Cookies and Privacy Policy, you may contact us at any time through [email protected] or through our Customer Service Platform , as set forth in the Contact section below.

2.1 Representations. By using our Services, you agree that your information and data may be processed and represent that all information and data provided by you is true and corresponds to reality. Likewise, you represent and warrant that you are at least 16 years of age or that you visit the Services under the supervision of a parent or guardian. Subject to the Terms and Conditions of this Agreement, the Company grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Services displayed on your Internet browser, for our Site; or on your mobile devices, for our Applications, solely for the purpose of purchasing those personal items sold on the Site or the Applications. Said license does not apply for commercial use or on behalf of third parties, except in cases expressly and previously permitted by the Company. Any breach of this Agreement will result in the immediate revocation without prior notice of the license granted in this paragraph.

2.2 Use limitations. Except as authorized in the preceding paragraph, you are not permitted to reproduce, distribute, display, sell, lease, transmit, create derivative works, translate, modify, reverse engineer, disassemble, decompile or exploit the Services or any part thereof, unless the Company expressly permits it in writing. It is expressly forbidden to make commercial use of the information provided in the Services, or to use the Services for the benefit of any other business, unless the Company grants its prior and express authorization. The Company reserves the right to refuse service, cancel accounts and/or cancel purchase orders at its discretion, including, without limitation, if the Company considers that the customer's conduct violates applicable law or is detrimental to its interests.

It is expressly prohibited to upload, distribute, or otherwise publish any content, information, or material through the Services that: (a) violates or infringes copyrights, patents, trademarks, service marks, trade secrets, or other rights owned by any person; (b) is slanderous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under local or international law; or (c) includes any errors, logic bombs, viruses, worms, trap doors, Trojan horses, or any other malicious or technologically harmful code, material, or property.

Additionally, under this agreement, you accept:

2.3 Account creation and cancellation. To access any of the features available in the Services, an account must be created. Using another person's account is prohibited. Each time you use a password or ID, you will be deemed to be giving your authorization to access and use the Site or Applications in a manner consistent with the terms and conditions of this Agreement, and the Company is not obligated to investigate the authorization or source of such access or use of the Services.

You are solely responsible for any access to and use of the Services by any person using the password and ID that was originally assigned to you personally, regardless of whether the access and use of this Site is authorized by you, including, without limitation, all communications and transmissions and all obligations (including, but not limited to, financial obligations) incurred through such access or use. The user is solely responsible for protecting the security and confidentiality of the password and ID assigned to them. The Company will at no time be responsible for any loss, theft, or fraudulent use of your User Account. It is the user's responsibility to immediately notify the Company in the event of any unauthorized use of their password or ID, or any other breach or threatened breach of the security of the Site or Application. We recommend that you do not use the same password for this Site or Application as for other sites.

The User Account is provided for the regional site or application used in the initial setup. Depending on the Site through which you generate your User Account, said account will be managed by the entity responsible for operating the Site in question, as established in Clause 1.1 (Scope of application) of the Terms and Conditions governing the use of said Site (for example, if you have created your account on br.shein.com, it will be managed by Fashion Choice Pte Ltd.). If on the Effective Date of these Terms and Conditions you already have a User Account, depending on the location affiliated with your account, the entity established in Clause 1.1 (Scope of application) of the Terms and Conditions governing the use of said Site (for example, if your billing address is located in an area other than the European Union, United States, United Kingdom, Australia, New Zealand, United Arab Emirates, Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, Jordan, Singapore, Brunei Darussalam, Cambodia, East Timor, Guam, Indonesia, Laos, Macao, Hong Kong, Malaysia, Maldives, Myanmar, Philippines, Sri Lanka, Taiwan, Thailand, Turkey, Vietnam, or South Korea), your account will be managed by Fashion Choice Pte Ltd. If you reside in one country but request that certain products be shipped to another country, you may be redirected to the local site of the country where the products will be shipped.

From time to time, the Company may restrict access to some or all of the Services, including, but not limited to, the ability to upload documents, make payments, or send messages.

At its sole discretion, the Company may cancel your access to the Services at any time, without cause or notice, or if it considers that you have breached these Terms and Conditions. You may cancel your account at any time and for any reason, by following the instructions detailed on the Site or Application, or by contacting us, as described in the contact section below. If you cancel your account and do not contact us, you may lose the assets stored in your account.

By creating an account with us, you acknowledge that we are authorized to send you promotional or marketing emails from time to time. If you do not wish to receive such emails, we ask that you use the link provided in such emails to unsubscribe from our email list.

2.4 Wallet. If you create a User Account, you will be provided with a SHEIN digital wallet (the "Wallet") that you can use to obtain and store Wallet credits, gift cards, coupons, and promotional points issued by the Company through the Services. In accordance with the terms and conditions indicated below, Wallet credits, as well as gift cards, coupons, and promotional points stored in the Wallet can only be redeemed within the site www.shein.com.mx, for the purchase of products from the Company's brands and not for any other purpose, unless otherwise agreed. The Wallet can be accessed at any time through the local Site or Application in the "ME" section.

Promotional points: Promotional points can be earned and stored in "ME" through the use of the services offered on the local site, application, or social media accounts and by purchasing items, in accordance with the specific provisions detailed in Promotional points . Promotional points are awarded by the Company upon purchasing products from SHEIN brands, in the amount and proportion established by SHEIN in the applicable points program on the date of purchase, and are subject to expiration and cancellation by the Company. Promotional points can only be redeemed on the website where they were awarded (for example, if they were awarded on br.shein.com, they can only be redeemed on that site) and are valid only on SHEIN brand products, unless otherwise agreed. For the avoidance of doubt, you may only redeem promotional points and coupons when purchasing SHEIN brand products (products not marked with the "Marketplace" label) on the Site or App. SHEIN will from time to time enable promotional campaigns in which you may earn promotional points for purchasing products from Local Sellers marked with the "Marketplace" label. Please refer to the terms and conditions of the specific promotional activities within the Site and App. Promotional points cannot be redeemed for cash, nor refunded via PayPal, nor the card

Coupons: Coupons may be purchased from the Company from time to time, or may be awarded by the Company at its sole discretion. Coupons can be stored in "ME" and are subject to expiration and cancellation by the Company. SHEIN coupons that have been purchased can only be redeemed on the site where they were purchased (for example, if the coupons were purchased on br.shein.com, they can only be redeemed on that site). Refunds of SHEIN coupons awarded by the Company free of charge are subject to the applicable limitations, at the Company's sole discretion.

Wallet Credit: The credit available in the Wallet may be stored in the Wallet when returning products and choosing to receive Wallet credit as the refund option. The credit available in the Wallet can only be redeemed on the site through which the credit was granted (for example, if you ordered and subsequently returned a product on br.shein.com and chose to receive credit, such credit can only be redeemed on br.shein.com). To the extent permitted by applicable laws, the credit available in the Wallet linked to a returned item may be withdrawn in cash according to the payment method originally used to make the purchase. The credit available in the Wallet that has been awarded by the Company and is not linked to a returned item cannot be redeemed for cash.

Gift cards: Gift cards can be redeemed and stored in "ME" by entering the gift card code through your User Account. Gift cards can be redeemed and stored by entering the gift card code through your User Account. Gift cards purchased after March 8, 2021 can only be redeemed on the site where they were purchased (for example, if a gift card was purchased after March 8, 2021 on br.shein.com, such gift card can only be redeemed on that site). Gift cards awarded by the Company free of charge may be redeemed on other SHEIN Sites, subject to the limitations established at the Company's sole discretion. Gift cards cannot be redeemed for cash nor refunded via PayPal or the debit/credit card originally used to make the purchase.

You may use the credit available in the Wallet, or gift cards, free or paid coupons and promotional points stored in My Assets "ME" as a payment option or additional discount, provided they are used on the Site, subject to the applicable Terms and Conditions and the provisions established in the section on Promotional points . While the credit available in the Wallet received as part of a return may be refunded to the original payment method, the credit available in the Wallet awarded by the Company, as well as promotional points, coupons and gift cards, cannot be redeemed for cash.

The Wallet is provided as part of the User Account and is subject to the same provisions as those set forth in paragraph 2.3. If your Wallet contains assets at the time of cancellation or termination of your account, you will lose such assets, except as provided by applicable law.

All your rights over the Wallet and the credit available in the Wallet, gift cards, coupons and Promotional points stored in your Wallet are personal and will expire upon your death. Your estate, beneficiaries and/or successors shall have no right to claim the Wallet, the credit available in the Wallet, gift cards, coupons or promotional points stored in your Wallet.

YOU MAY PURCHASE PRODUCTS WITH INTERNATIONAL SHIPPING; THESE PRODUCTS ARE SOLD AND SHIPPED FROM ABROAD, AND WHEN PURCHASED BY YOU, AND IN ACCORDANCE WITH APPLICABLE LAW, MAY BE SUBJECT TO IMPORT DUTIES, CUSTOMS CLEARANCE FEES AND SHIPPING COSTS. ALL CUSTOMS CLEARANCE FEES ARE THE USER'S RESPONSIBILITY. WE WILL CALCULATE CUSTOMS CLEARANCE FEES IN ACCORDANCE WITH CUSTOMS REGULATIONS, INFORM YOU OF THE AMOUNT IN YOUR PURCHASE ORDER, AND INCLUDE THE AMOUNT OF APPLICABLE TAXES IN THE TOTAL PRICE OF YOUR PURCHASE. THE AMOUNTS COLLECTED WILL BE TRANSFERRED TO THE COMPETENT AUTHORITIES.

In accordance with customs regulations, you must provide valid and accurate information. All names and addresses of the consignee and buyer must be valid. It is the user's sole responsibility to ensure that the information provided is complete and accurate. In the event that any information is missing or incorrect, resulting in the inability to complete any shipment, delivery or customs clearance, we shall have no liability and will not offer any compensation. On the other hand, when you purchase products with international shipping, we will provide you with information on: (i) the import of the product; (ii) the federal and state taxes levied on the purchase of the products, related to importation; (iii) international freight; (iv) postal rates; (v) insurance, where applicable; (vi) additional expenses incurred, where applicable; (vii) the total value of the purchase. For more detailed information on customs clearance fees, please access this link.

Under this agreement, you hereby authorize the Company and its affiliates to make declarations, as well as to submit, amend and invalidate all declarations and documents necessary or useful to import the goods you have ordered, on your behalf and through your account. This authorization includes the power to perform and receive services and deliveries, request the refund of any duties, taxes and fees related to the importation of goods, conduct administrative appeals and judicial proceedings, as well as enforcement, appeal and remedy proceedings in all cases, submit applications and complaints to public authorities, courts and other institutions, submit, withdraw and/or waive legal remedies and appeals against rulings, orders, arbitration awards, payment orders or any other order and decision of any kind, receive money, valuables and documents and/or public instruments.

It also includes the right to instruct customs brokers on your behalf and grant authorizations to customs brokers and/or representatives involved in handling any matters related to the importation of goods and compliance with regulations concerning the importation of goods. As an importer, you are responsible for complying with all Mexican laws and regulations.

You acknowledge and agree that the timely settlement of all duties, customs charges, fees, and taxes will be your responsibility, including, but not limited to, import taxes, value-added tax, shipping fees, and any customs clearance charges (if any). Failure to comply with the above responsibilities may result in the goods being unpacked and inspected, up to and including their seizure and destruction by customs authorities.

You also acknowledge and agree that, with respect to internationally shipped products, the transfer of legitimate ownership of the product to you will take place at the time of shipment in the country of origin. Furthermore, it is established that the logistics service will be provided by a Third-Party Logistics Company (as described below) so that the product reaches the address indicated by you for delivery.

By using our Services and placing orders through them, you agree to provide us with your email address, postal address, and/or other contact information truthfully and accurately. You also agree that, if necessary, we may use this information to contact you within the scope of your order.

We respect your right to privacy; by using our Services or in any other manner, you agree and, where necessary, consent to the collection, use, and transfer of your information, as set forth in the Cookies and Privacy Policy .

To learn how we collect and use your personal information, including how to unsubscribe from non-transactional communications, please refer to our Cookies and Privacy Policy .

In the event that you detect that you have made an error when entering your personal data during your registration as a user of our Services, you may correct them on our Site in the "My Account" section. In any case, you may correct errors related to the personal data provided during the purchase process by contacting us, as well as exercise your right of rectification set forth in our Cookies and Privacy Policy through our Site and Applications. The Services display confirmation boxes at various sections of the purchase process that do not allow the order to continue if the information in these sections has not been provided correctly. Additionally, the Services offer details of all items you have added to your shopping cart during the purchase process, so that before making payment, you can modify the order details.

If you detect any error in your order after completing the payment process, you must immediately contact our customer service platform to correct the error.

Although we strive to provide accurate information about products and prices, typographical or pricing errors may occur. We cannot confirm the price of an item until after the order is placed. In the event that an item's price is posted incorrectly or with incorrect information, due to an error in the price or product information, we will have the right, at our sole discretion, to refuse or cancel any order placed for that item. In the event that an item is incorrectly priced, we may, at our discretion, contact you for instructions or cancel your order and notify you of such cancellation, in which case you will be refunded the full amount paid.

5.1 Price and payment. All prices are correct at the time of entering the information into the system. If for any reason we are unable to ship the purchased items, the value of the items that have not been shipped will be refunded to your User Account Wallet or to the original payment method, as you determine.

Prices do not include shipping costs. The total amount of the order corresponds to the price of the products ordered plus the shipping cost.

Prices may change at any time, but (except as stated above) changes will not affect orders for which an order confirmation has been sent.

Once you have selected all the items you wish to purchase, they will be added to your shopping bag. The next step will be to process the order and make payment; to do so, you must follow the steps of the purchase process, indicating or verifying the requested information at each step.

Additionally, throughout the purchase process, and before making payment, you may modify the details of your order. A detailed description of the purchase process is provided in How to place an order . Additionally, if you are a registered user, the record of all orders placed by you is available in My Account. If your order triggers a fraud alert in our security system, a verification email may be sent to your email address. To make the purchase, the payment methods specified on the local Site may be used, which may include Visa, MasterCard, American Express, PayPal, online banking, etc.

To minimize the risk of unauthorized access, your credit card data will be encrypted. Once we receive your order, we will request a reauthorization on your card to ensure that you have sufficient funds to complete the transaction. Your card will be charged at the time of processing the order, unless you have selected a deferred payment service (which is only available in certain countries), in which case your card will be charged at the time of shipment, or if you have selected a cash-on-delivery service (which is only available in certain countries), in which case you will be charged in cash at the time of delivery.

By clicking "Buy Now", "Place Order" or "Authorize Payment" and "Continue", you confirm that the credit card is yours. Credit cards are subject to verification and authorization by the card-issuing entity. If the entity does not authorize the payment, we will not be responsible for any delay or non-delivery and will not be able to enter into any contract with you.

5.2 Colors. We have made every effort to display the colors of the products shown on the Services as accurately as possible. However, since the colors you see will depend on your monitor, we cannot guarantee that the colors displayed on the screen are accurate.

5.3 Packaging. Unless otherwise indicated, we will only comply with the minimum packaging standards for the selected transport method. The cost of all special packaging, loading, or reinforcement requested will be paid by you.

5.4 Shipping and delivery. The Company ships from various warehouses located in different countries. For orders that include more than one item, we may split your order into several packages, based on stock levels. Our goal is to deliver orders as quickly as possible, however, sometimes, during peak sales periods, deliveries may take longer to arrive. If you have any questions about shipping and delivery, please contact our Customer Service Platform .

5.5 Title and Shipping. Unless otherwise agreed, shipment will be made to the delivery address you provide. Title to any items purchased transfers from the respective selling entity (i.e., Fashion Choice Pte Ltd. if you are located in a region other than the European Union, United States, United Kingdom, Australia, New Zealand, United Arab Emirates, Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, Jordan, Singapore, Brunei Darussalam, Cambodia, East Timor, Guam, Indonesia, Laos, Macao, Hong Kong, Malaysia, Maldives, Myanmar, Philippines, Sri Lanka, Taiwan, Thailand, Turkey, Vietnam or South Korea) to you, as the customer, once the items are delivered to the international carrier outside your country. Any claim against the Company for shortage or damage occurring prior to delivery of the item must be made to customer service within five (5) days after receipt of the merchandise.

5.6 Product Return. Merchandise may be returned within a specified period. The exact period and return policy vary from country to country. For more information, please contact our customer service. Unless otherwise agreed by the Company, customers returning products will be responsible for shipping costs.

Delivered products that are of an incorrect size and/or have quality issues may be exchanged. In the case of defective products, if the returned products are confirmed to be defective or damaged, we will refund the full costs incurred during the delivery and return process. The refund will be credited to your Wallet within your User Account or to the original payment method, at your discretion.

The following items cannot be returned or exchanged: bodysuits, lingerie and sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).

5.7 Reviews, Comments and Statements. Unless otherwise stated in this Agreement or in the Services, anything you send to, or post on the Services and/or provide to our Site or Application, including, without limitation, images, videos, ideas, know-how, techniques, questions, reviews, comments and suggestions (collectively, the "Statements" ) are and shall be considered non-confidential and non-proprietary, and upon submission or posting, you agree to grant an irrevocable license to the Company regarding the Statements and all related intellectual property rights (except moral rights, such as copyright) at no charge, and the Company shall have the free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt and create derivative works from such Statements by any means and in any form, and translate, modify, reverse engineer, disassemble, or decompile such Statements. All Statements shall automatically become our sole and exclusive property and shall not be returned to you, and you agree not to initiate any dispute regarding any use of the Statements in the future. You are responsible for all Statements shared and must ensure that they comply with public morals and religious beliefs, that they do not infringe any applicable law, and that they do not cause the Company to violate any applicable law or regulation when posting such Statements on the Internet.

You warrant that all or part of your Statements are free from any infringement of intellectual property rights, disputes or third-party claims. We assume no liability for any misuse of copyright or any other third-party rights by you. You agree to defend and indemnify the Company against any loss caused by the use of the Statements for any purpose.

In addition to the rights applicable to any Statement, upon posting comments or reviews on the Site or Applications, you also grant us the right to use the name you use when submitting any review, comment or other content, if any, in connection with such review, comment or other content. You represent and warrant that you own or control all rights to the reviews, comments and other content you post on this site and that the Company's use of the reviews, comments or other content will not infringe or violate the rights of any third party. It is strictly prohibited to use a false email address, pretend to be someone other than yourself, or mislead the Company or third parties as to the origin of any Statement or content. The Company may, but is not obligated to, remove or edit any Statement (including comments or reviews) for any reason.

5.8 User-Generated Content. By transmitting, posting, uploading, sharing, or otherwise contributing any content to our Site or Applications, including but not limited to your Statements, such content shall be considered user-generated content ( "UGC" ) to the extent that such content is visible or accessible to any other visitor or user of the Site or Application. By accepting these Terms and Conditions, you agree not to contribute any UGC that could reasonably be considered to imply, contain, provide or promote any of the following:

Furthermore, you acknowledge and agree that SHEIN may remove and/or block any UGC that it considers to violate the above requirements, at its sole discretion. Posting any UGC in violation of these Terms and Conditions may result in the subsequent suspension or termination of all or part of our Services. By accepting these Terms and Conditions, you acknowledge and agree to post only UGC that is appropriate for a family audience. Furthermore, you acknowledge and agree that SHEIN is not obligated to actively monitor or review any UGC before it is displayed on the SHEIN Sites or Apps, and that, therefore, you are solely responsible for any UGC you choose to post on the Sites or Apps.

6.1 Content. The Services, including all of their information and content, such as any text, software, scripts, graphics, photos, sounds, music, videos and interactive features (collectively, the "Content" ) provided as part of the Services, are at all times owned by the Company or those persons who license their use, and are protected by the copyright laws of your own country and international copyright laws. The Content may only be used to the extent expressly authorized by us or the licensors of use.

6.2 SHEIN Marks. Additionally, the "SHEIN" trademarks, service marks, icons, graphics, marks, designs and logos contained therein are owned by SHEIN. "SHEIN" and the SHEIN Marks are registered trademarks both in the countries where registration applications are pending and in those where such registrations have been issued. You have no, and shall have no, right, title or interest in any of the Marks. The SHEIN Marks may not be used in connection with any product or service that is not the Company's, in any manner that could cause confusion among customers or that discourages or discredits the Company. The Marks, whether on any product offered for sale on the Site or the Apps, or appearing as a logo or text on any part of the Site, do not constitute a declaration by SHEIN that it is the holder of any copyright or other intellectual property rights over the products offered for sale on the Site or the Apps. SHEIN sources some of its products from third-party manufacturers and wholesalers.

6.3 Reserved rights. The content of the Services is provided to you as is, solely for your information, and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purpose, without the prior written consent of the Company or that of its respective owners or licensors. We reserve all rights not expressly granted in and to the Content. You acknowledge and agree that any questions, comments, suggestions, ideas or any other information about the Services that you provide to us is not confidential and shall become the sole property of the Company.

You agree not to engage in the use, copying, distribution or creation of derivative works from any Content not expressly permitted herein. You agree not to circumvent, disable or interfere in any way with the security-related features of the Site or features that prevent or restrict the use or copying of any Content or impose limitations on the use of the Site or its Content.

Our Site and Apps may contain links to third-party sites that are not owned by us or that are not under our control. Any reference on our Site and Apps to any third-party name, brand, product or service, or links to third-party sites or information, does not constitute an endorsement, sponsorship or recommendation of such third parties or their information, products or services.

We have no control over, and assume no responsibility for, and do not endorse or verify the content, privacy policies or practices of any third-party site or service, including, but not limited to, any third-party mobile app platforms or social networks with which the Services operate or interact in any way. The Company is not responsible for the acts or omissions of any operator of such site or platform. Use of any third-party site or platform is at your own risk and will be governed by the policies and Terms and Conditions of such third parties (including their privacy policies). We make no warranties or representations about the accuracy, completeness or timeliness of any content posted on the Site or on our Apps by any third party. We strongly encourage you to read all Terms and Conditions and privacy policies of third parties.

8.1 Enrollment. You have the option to enroll in our text message (SMS) program, where you will receive marketing communications from the company or from our vendor. Agreeing to be part of said program implies your acceptance of receiving recurring automated marketing messages on your registered mobile number.

8.2 Opt-out. You may opt out of receiving SMS/MMS text messages by replying STOP or any other instruction indicated to you, to any message you receive in our text message program, or by sending a text message with the word STOP or any other instruction we indicate to the number from which you are receiving our text messages. In any case, you will receive an additional message confirming that your request has been processed.

8.3 Your wireless plan. As always, message and data rates may apply to any messages sent to and by you. If you have any questions about your data plan, you should contact your wireless service provider.

8.4 Obligations regarding your phone number. You represent that you are the account holder or regular user of the mobile phone number you provided when enrolling in our text message program. If you change or deactivate that number, you are responsible for notifying us immediately through the Customer Service Platform or the Privacy Center. Neither we, nor our providers, nor any mobile phone operator is responsible for delayed or undelivered messages. You agree to indemnify us against all claims, expenses and damages related to or caused, in whole or in part, by your failure to notify us in the event of changing your phone number, including, but not limited to, all claims, expenses and damages related to or arising from any and all applicable laws.

8.5 Participation subject to cancellation or change. The company has the right to suspend or cancel the receipt of automated marketing messages if it considers that it infringes these Terms and Conditions. The receipt of such messages is also subject to cancellation in the event that your mobile phone service is canceled or fails. We reserve the right to modify or discontinue, temporarily or permanently, all or any part of these messages, with or without prior notice.

The company shall not be held liable for any failure or delay in the performance of any of the obligations we assume under these Terms and Conditions or other contracts when such failure or delay is due to events beyond our reasonable control ( "Force Majeure Events" ). Force Majeure Events include any act, event, non-exercise, omission or accident that is beyond our reasonable control, including, but not limited to:

It is agreed that our obligations arising from the Terms and Conditions or other contracts will be suspended during the period in which the Force Majeure event remains in force, and we will be granted an extension of the period required to fulfill such obligations for a period of time equal to the period of time during which the Force Majeure Event lasted. We will use all reasonably available resources to end the Force Majeure Event to the extent we can, or to find a solution that allows us to fulfill our obligations under the Terms and Conditions, despite the Force Majeure Event.

10.1 Company Liability. Unless expressly stated otherwise in these Terms and Conditions, our liability with respect to any product purchased on our Site shall be strictly limited to the purchase price of said product. Notwithstanding the foregoing, our liability shall not be excluded or limited in the following cases:

10.2 Disclaimer of liability. Notwithstanding the provisions of the preceding paragraph, to the extent permitted by applicable law and unless these Terms and Conditions state otherwise, we shall not accept any liability for the following losses, regardless of their origin:

10.3 Warranties. Due to the open nature of the Services and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through the Services, unless expressly stated otherwise in the Services. All product descriptions, information and materials displayed in the Services are provided "as is", without warranties or conditions, whether express or implied, except those established by law. In this regard, since you are contracting as a consumer or user, we are obligated to deliver the goods in accordance with the mutually agreed transaction, in accordance with reasonable commercial expectations, being liable for any non-conformity that exists at the time of delivery. It is understood that the goods comply with the intended transaction or purchase when: (i) they comply with the description provided by us and possess the characteristics indicated on the Site; (ii) they are fit for the purposes for which goods of this type are normally used; and (iii) they have the normal quality and performance for goods of the same type and that can be reasonably expected and to the extent permitted by law, excluding all warranties and conditions (whether express or implied), except those that cannot be legitimately excluded.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. AS A RESULT, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY IN WHOLE OR IN PART.

This agreement and any dispute or claim (including non-contractual ones) arising out of or in connection with this agreement, its subject matter or the use of the Services, including the purchase of products through the SHEIN MX online marketplace, in respect of which Moda Sinfonía, S. de R.L. de C.V. acts as the responsible party, shall be governed by and construed in accordance with the laws of the United Mexican States, without regard to its conflict of laws provisions.

Any dispute related to this agreement or the use of the Services, including questions regarding its existence, validity or termination, shall be resolved by arbitration administered by the Mexico Arbitration Center (CAM), in accordance with its current regulations. The seat of arbitration shall be Mexico City.

Nothing set forth in this clause shall affect the rights that correspond to you as a consumer, in accordance with the Federal Consumer Protection Law and other applicable legal provisions in Mexico.

12.1 Initial dispute resolution. We are available by email at [email protected] to address any concerns you may have regarding your use of the Services. Most concerns can be quickly resolved this way. The parties agree to make every effort to resolve any dispute, claim, question, or disagreement directly through inquiries and negotiations conducted in good faith, which shall be a precondition before either party initiates a lawsuit or arbitration.

12.2 Waiver of class or consolidated actions. All claims and disputes must be arbitrated or litigated on an individual basis and not on a class basis. Claims of more than one customer or user may not be jointly arbitrated or litigated or consolidated with those of any other customer or user.

13.1 Assignment. You may not assign or transfer this Agreement (or any of your rights or obligations under this Agreement) without the prior written consent of the Company. Any attempted assignment or transfer that does not comply with the foregoing shall be null and void. The Company may freely assign or transfer this Agreement. This Agreement benefits and is binding upon the parties and their respective legal representatives, successors, and assigns.

13.2 Entire Agreement; no waiver. These Terms and Conditions, together with our Cookie and Privacy Policy , as well as any other legal notice published on the Site or the Applications, shall constitute the entire agreement between the parties regarding the Services and supersede all prior terms and conditions, agreements, discussions, and documents relating to the Services. If any provision of these Terms and Conditions is found to be unenforceable, such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any Term shall be deemed a further or continuing waiver of such Term or of any other Term. Failure to exercise any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

13.3 Indemnification. You agree to release, indemnify, and defend the Company and any subsidiary, affiliate, or related company, as well as the suppliers, licensees, and partners, officers, directors, employees, agents, and representatives of each of them, from all third-party claims and costs (including reasonable attorneys' fees) arising from or related to: (1) your use of the Services; (2) your conduct or interactions with other users of the Services; (3) your breach of these Terms and Conditions. We will promptly notify you of any claim and will provide you (at your expense) with reasonable assistance in defending the claim. You will allow us to participate in the defense and will not settle any such claim without our prior written consent. We reserve the right, at our own cost, to assume the exclusive defense of any matter subject to indemnification. In that case, you will have no further obligation to defend us in the matter.

13.4 Interpretation. When interpreting these Terms and Conditions, the headings are included solely for your convenience and do not affect the content thereof.

13.5 Applicable law. If you are a resident of countries, regions, or areas other than the European Union, United States, United Kingdom, Australia, New Zealand, United Arab Emirates, Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, Jordan, Singapore, Brunei Darussalam, Cambodia, East Timor, Guam, Indonesia, Laos, Macao, Hong Kong, Malaysia, Maldives, Myanmar, Philippines, Sri Lanka, Taiwan, Thailand, Turkey, Vietnam, or South Korea, your use of our Site and the contracts for the purchase of products through said Site shall be governed by the laws and regulations of Singapore.

Just as we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe that material located on or linked to by the Company infringes your copyright, we request that you send us a copyright removal request. To do so, we ask that you send us an email to the following email address with the information indicated below: [email protected] .

The notification of infringement must:

We will respond to all such notifications, as necessary or appropriate, by removing the infringing material or disabling all links to the infringing material. In accordance with our own policies, we may, at our sole discretion, prevent a visitor's access to and use of the Services if, in appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of the Company or third parties. In the event of such removal, we will have no obligation to provide a refund of any amount previously paid to us.

If the Company or substantially all of its assets were acquired, or in the unlikely event that the Company or its affiliates ceased operations or filed for bankruptcy, user information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of the Company may continue to use your Personal Information for the same purposes for which we have previously obtained your consent. For more information, please consult our Cookie and Privacy Policy .

We welcome your questions and comments about our privacy practices or these Terms and Conditions. You can contact us at any time by email at [email protected] or through our Customer Service Platform .